Touch screen not responding

I switched on my dekunu a few weeks after my last jump (November 2nd 2019), to upgrade and load my jumps, only to find out that the touch screen is not responding.

Now I am stuck, it charges, it switches on but is completely unresponsive.

Please help.

1 Like

Have you tried using the reset with a paper clip in the hole next to the power button?

I had a problem in the past where it was unresponsive but after doung a reset it worked just fine.


tried reseting several times, nosuccess.
i sent it for repair late in december though

1 Like

Hey @Victorodrigu3s - can you send me the tracking details please? Just respond to the email thread we have going if you don’t mind.