Reset of all jumps?

☕ Questions and Conversations
#1

Is it possible to do a complete reset of the device so that all jump logs are deleted and you “start over”

Want to start the new year on a reset/fresh device.

#2

There is currently only one way to do this, I will email you instructions :slight_smile:

#3

Got the instructions. Thanks! :slightly_smiling_face:

1 Like
#4

Hi Tracy, can you send me the instructions too?

1 Like
#5

@Trent I sent you an email with instructions :slight_smile:

#6

I want to sell my Dekunu One, so want to reset it as well. Can I have instructions too?

#7

@outcoldman You can simply enter USB mode and delete the files from the device manually if you want to remove your logs and user profile (jumpLogs & userProfiles folders, deviceConfig & Dropzones files)