Password change

Hey guys ,
After a pause i came back to jumping with my dekunu I had to change my password I forgot it … But now i try to upload my new jumps I have an error message but no way to update it how can i update my password so i can update my device and jumps ? cheers guys

Hi romain
Could you drop an email to
& we will be able to assist with this for you.

For anyone else following this thread, the issue here may be that the device is still logged in using the original Cloud password, when you change that then you need to head to ‘switch user’ on the device and re-log in there too.
Newer device users will not encounter this issue, logging into the device requires an auth code in place of a password - details can be found here