Good morning,
one of my jumps from last week wasnât synced with the cloud (114) Dekuno Log Info says itâs Synced. But in the cloud itâs clearly missing.
Is there any way to initialize synchronization again?
Greetings
huhuu . I am still having this issuesâŚ
Yesterday - 2 out of 3 not online. But Dekunu says itâs synchroniced. ;-(
Problem solved - thx TracyâŚ
How did @Tracy resolve it? I think I might have the same problem. Logs on Dekunu have green tick but not showing up in actions or logbook on website. If I follow the cloud link from the device I can see the log entry but it says, âUnable to export action due incomplete or corrupt dataâ and " Incomplete or corrupt data for selected action"
Download your logbook⌠the first jumps in the list should be the missing ones. Note the jump id#.
Sent them to the support email and just give it some time. 
Greetings
1 Like