No access to log files

[fritzCard]

Hello,

I’m afraid I don’t have access to my logs. After I logged in to the cloud, the menu item “Actions” is missing.
I can enter and edit my profile details, but nothing more.

(I have purchased the device from a colleague. Is it because of that?)

Hm… please help.
Thanks!

[brent]

Hi @fritzCard - yes your profile wasn’t activate because you purchased from a colleague. I have activated your profile so you should now see your actions. Please let us know if you have any further trouble