Help.dekunu.tech issues

😟 issues and bugs
#1

There are some links in your Help portal that are not correct, and slight edits are needed.

Here’s example:
https://help.dekunu.tech/article/143-change-dz-dz-not-showing

There are three links here, clicking on each one redirects to Helpscout login page. To fix it, remove “?auth=true” from the end of the link.

#2

Thanks @yumanskiy :smile:

#3

@tracy, another issue is that help.dekunu.tech is requesting a client certificate. Your server is probably misconfigured. In nginx config, set “ssl_verify_client off” instead of optional or on.

#4

https://help.dekunu.tech/article/119-gps

The “troubleshooting” link on the bottom of this page gives also a redirection to helpscout

#5

Fixed, thanks for the heads up

#6

What browser are you using @yumanskiy?

#7

This happens on mobile devices primarily. Samsung browser and Chrome. Both request client certificates. My phone has two work-related certs installed, and I am always getting prompted for them. Denying it will immediately prompt for cert again. Repeatedly denying on Samsung browser does nothing but show the same prompt. Repeatedly denying on Chrome crashes it.