Firmware update issue

Hi, I haven’t used my device in a year and now I can’t update the firmware using the regular process. I tried this method: https://help.dekunu.tech/article/226-my-device-is-frozen and it still doesn’t work. The api link to get latest version of firmware seems broken.

Thanks in advance for your help,
Aurélien

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Email sent, please let me know if you continue to have issues :slight_smile: