Hi!
The device doesnât update the equipment I use: I select the equipment I want, I go back to the setting and I check itâs in fact selected, I jump and after the jump the equipment is back to what I had before.
And the same problem happens for equipment, I either have to change the config for every jump or keep whatever it is and then update it on the cloud
Hey @ColOfAbRiX let me know if the problem persists after the recent firmware update and we can find a solution for you
The issue is still there:
- select a different equipment
- restart device
- back to the old equipment
Iâm assuming this is related, so I didnât want to start my own thread:
After adding two new equipment groups in the cloud and renaming the first one I created, the device seems to be stuck on the old name of the first group. Even though Iâm connected to wifi and even tried restarting the device a couple times, it never seems to get the updated equipment group information. Itâs just stuck on a group that doesnât exist anymore.
Iâm going to leave it plugged in and turned on overnight to see if that helps, but I feel like it should be quicker than that. Maybe it just needs an equipment refresh button in the next firmware?
A little bit of a different issue, this sounds more like the information isnât transferring to your device from the Cloud, try relogging into the device by going to Switch User, that should prompt the device to pull any new info from your profile. Restarting the device by using the on-screen power button may also work. Let me know if either of these work for you.
We are planning on implementing a sync button to force the pull in one of the future firmware updates to make this easier and more user friendly
Re-entering my info in the âSwitch Userâ spot did the trick! I will add that one to my things to try in the future until a more handy re-sync button is available. Thank you!
Perfect, thanks for letting me know