Brand new dekunu but full of issues

I just recieved my new dekunu two days ago for Christmas and it’s got all sorts of issues. The touch screen won’t work properly. Sometimes unresponsive. The power button has just come off!!! Like the moment I took the bumper out, it just came off. How can it be this weak for a skydiving gear??!! Then it won’t connect to WiFi at all!! So I can’t update anything.

Was looking forward to this for a looong time, but now I’m thinking if it was a mistake. Could dekunu please assist.

@adeeb.saeed I will send you an email, please check your inbox in 10-15 mins