Basically you say: my laptop fluctuates a lot in port supply of the USB, because I only used the dekunu cable (every time) , I was using the laptop all the times while charging and I used every time the same USB port of the 3 and it worked fine until this week.
I think most computer/laptop USB ports are pretty inconsistent with charging. They are primarily designed for transferring data instead. Anytime Iāve tried charging my cell phone from my computer it takes way longer than when plugged into a decent wall charger.
If you want to charge while mobile Iād highly recommend buying a power bank. I bought this power bank and itās great, not just for Dekunu but also charging my cell phone which usually is getting low at the end of the day.
Just a nice example I had right now about the different equipment and its different behaviour.
I activated the USB mode on the Dekunu while being connected to my Mac with a ārandomā cable (I think it is the original cable to charge my bluetooth ear buds from Philips, so no ācheap Chineseā cable) and the MAC did not open the folder structure of the Dekunu, although the Dekunu displayed āUSB Disk has been mountedā. Tried again with the original Dekunu cable and it worked immediately. So yes, same type of equipment is not necessarily the same. Itās just another example for it.
I donāt see the connection, because with me it was not the same type, but exactly everything the same (laptop, same USB port, same cable,ā¦)
Do your FW update and hopefully this will be history ā¦
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Today I had next:
I plugged in device yesterday evening to charge and put it on to see the led light. This morning I wanted to check, the led was black and when I touched the screen I only got a black screen with white dekunu circle, nothing more and unresponsive.
Had to reset. Now I have an empty device. It seems it didnāt charge this night
Iāve actually had a lot of trouble with mine recently.
The cable supplied no longer charges the device, or at least that was my assumption until I tried several others.
If I bend a cable in a specific manner and pin it in place (really difficult) I can get the unit to charge, but other than that itās impossible.
I did discover when taking it out of the bumper and the outer shell popped open that it is possible (and significantly easier than pinning a cable in place) to charge it without the outer plastic shell on.
Iāve now resorted to opening the device and plugging the cable in that way 
as itās basically the only way I can keep the unit charged up between days. Might have to send it back afterall
@stirre Could you please send an email to support@dekunu.tech about this so we can figure out the issue?
@SkydiveNow Could you also send an email to support@dekunu.tech if you havenāt already done so? The intention is definitely not to open the device casing in order to charge.
@Tracy Will doā¦
Have found that a cable for my Sony camera clicks and locks into place with the case on and doesnāt require jiggling around anywhere near as much.
The bumper is starting to tear, so I might have to send back both parts.
PhoTo of the bumper case
Are you guys planning on making a hard case for it insteadā¦ something with an elasticated band that isnāt stitched into place?
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@SkydiveNow flick an email to support@dekunu.tech to organise a replacement bumper also - and yup we are looking into some different materials and constructions for the mounts.
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Yeah I think a redesign of this unit is needed. I opened mine as well cause it popped open. I put it back together as it did not open fully, though got a look at it. The charging is eratic suddenly, and after 8 jumps on it recently one day it wonāt upload to cloud either.
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Hi, I think after the last FW update, battery givers more issues than before.
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It drains a lot faster than before. Before I could do 9 or 10 jumps easily, now during afternoon I have to keep an eye on the battery level.
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This is what I got on my dekunu after more than 6h charging today + using dekunu cable +using the power gridā¦ 24%ā¦
And today again, I plugged it in this evening and the battery indicator wasān in the oranger. Now, almost 3 hours later while charging, the battery shows 15% (even less than when I plugged it in!)
I just wanted to reply, because just after a whole night loading, it went only to 62%
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